Information security policy

1. Purpose and scope of collection

The main data collection on the company's website includes: full name, email, phone, customer address in the contact section. This is the information that the company needs customers to provide mandatory when sending information for advice or wanting to buy products and for the company to contact and confirm with customers on the website to ensure consumers' rights. use.

Customers will be solely responsible for the security and storage of all service usage activities under the information they provide and their email box. In addition, customers are responsible for promptly notifying the company's website of unauthorized use, abuse, security violations, and retention of registration names and passwords by third parties to take measures. appropriate decision.

2. Scope of information use

The company uses information provided by customers to:

- Contact to confirm orders and deliver goods to customers upon receiving requests from customers;

- Provide product information to customers if requested by the customer;

- Send marketing and promotional emails about goods sold by us;

- Send notifications about awarding activities on the company website;

- Contact and resolve with users in special cases;

- Do not use users' personal information other than for confirmation and contact related to transactions at the company;

- When there is a request from a judicial agency including: Procuracy, court, police investigation agency related to certain legal violations of the customer.

3. Information storage time

Customers' personal data will be stored until the administrator requests cancellation. In all other cases, customer personal information will be kept confidential on the company's server.

4. Address of the unit that collects and manages personal information

DONG PHUONG INDUSTRIAL EQUIPMENT TRADING SERVICE COMPANY LIMITED

Address: Group 7, Hamlet 4, An Vien Commune, Trang Bom District, Dong Nai Province

Hotline: 0392 608 536 - 0376 853 063

Email:

* Commercial: thietbicongnghiepdongphuong@gmail.com

* Mechanical processing: dongphuonghh@gmail.com

Website: thietbicongnghiepdongphuong.com

5. Means and tools for users to access and edit their personal data.

Customers have the right to check, update, adjust or cancel their personal information by contacting the company's website administrator to do this.

Customers have the right to submit complaints about personal information disclosure to the Management Board of the company's website. When receiving this feedback, the company will confirm the information. In cases where the customer's feedback is correct, depending on the level, the company will take timely measures.

6. Committed to protecting customer personal information

The company's customer's personal information is committed to absolute confidentiality according to the company's personal information protection policy. The collection and use of each customer's information is only carried out with that customer's consent, unless otherwise prescribed by law.

Do not use, transfer, provide or disclose to any third party the customer's personal information without the customer's consent.

In case the information server is attacked by hackers leading to loss of customer personal data, the company will be responsible for reporting the incident to the authorities for timely investigation and notification to customers. known goods.

The company management board requires individuals when registering/purchasing to provide all relevant personal information such as: Full name, contact address, email, phone, etc., and take responsibility. Responsible for the legality of the above information. The company's management board is not responsible nor will it resolve any complaints related to that customer's rights if it considers that all of that customer's personal information provided upon initial registration is inaccurate. body.