Return conditions - Exchange of goods
Depending on the type of product, we have different exchange or return policies. We agree to allow customers to exchange or return goods in the following cases:
- The product is defective due to the manufacturer.
- The product is not as described on our website.
- The goods are not of the correct type and design as you ordered.
- Not enough quantity, not enough sets as in the order.
- Condition like old, broken, broken...
- Within 24 hours after receiving the goods, if you are not satisfied, you can return the goods or ask us to exchange another product.
How to exchange and return goods
Please notify us in detail about the condition of the goods and the reason for exchange or return.
Contact method Hotline: 0392 608 536 - 0376 853 063